Limited time offer. Restricted to new customers and
former customers who cancelled all of their services
more than 6 months ago.
Our network combines optical fibre and coaxial cable.
Available where technology permits. For personal and
residential purposes only. Visit cogeco.ca for details.
Photos are for illustrative purposes only.
A fee of $130 per technician visit for a standard
installation or $20 if available for self-installation
may apply. Supplementary installation fees may apply for
additional work requested. A minimum commitment period
corresponding to the offer and billed at the same
address is required to benefit from these prices.
Pre-authorized debit or credit card payment and service
bundling on a single invoice may be required. A
termination fee of up to $75 per service will be charged
to customers who cancel their services before the end of
the offer period.
Sign up today at
www.hayu.com/cogeco
BLACK FRIDAY OFFER 2023
This offer is valid between November 13 to November 26,
2023. In order to benefit from the first 2 months free,
you must remain subscribed to this offer for the
12-month commitment period immediately following your
subscription to the Black Friday offer. In the event you
cancel your service before the end of the commitment
period, the 2 first months will be retroactively charged
to your account upon cancellation of services.
INTERNET
Additional charges will apply for exceeding the monthly
data transfer capacity (GB) allowed for each specific
Cogeco Internet package.
See details. Download and upload speeds can vary with Internet
traffic, remote peers, the customer’s network
configuration, the use of wireless equipment and other
factors.
See details. All Internet packages include 2 free installations of
Cogeco Security services for desktop and/or laptop
computers. Cogeco Security GO with unlimited
installations for computers, tablets and wireless
devices is available at a regular price of $5.99/month.
See details. Wi-Fi hotspots provide free and unlimited Internet
access to Cogeco subscribers and limited access to
non-Cogeco subscribers.
See details. ULTRAFIBRE®
Wi-Fi Pods and Wi-Fi Extenders require a subscription to
an UltraFibre 40 Internet package or higher.
UltraFibre 1 Gig Unlimited : Up to 1 Gbps of total
download speed through the combination of multiple
devices including at least one wired connection
(Ethernet) combined with one or multiple wireless
connections to Cogeco’s 1 Gig modem. Up to 940 Mbps
download speed can be achieved when connecting to one
personal Internet device with one wired connection
(Ethernet).
EPICO
Cogeco EPICO service provides combined access to Cogeco
TV and Internet services with a subscription to Cogeco
TV, an EPICO 4K Box and a minimum subscription to the
UltraFibre 60 Unlimited Internet package with a Wi-Fi
modem.
Download speed, upload speed, signal and picture quality
can vary depending on various factors.
Channel availability may vary by region. Selected TV
channels can only be modified once every 30 days. The
channel lists for the pre-selected packages cannot be
modified. Additional fees may apply for some channels
and some channels may count for several choices. Viewing
content (live or recorded) is restricted to Canada.
Channel availability for the Restart and Just Missed
features may vary according to the content rights and
viewing restrictions.
A separate subscription to Netflix® is required. Counts
towards customer’s Internet usage.
The EPICO app provides access to the TV channels
included in the EPICO package to which the customer is
subscribed. Some channels included in the EPICO package
may not be available to watch out-of-home due to content
rights restrictions. Viewing content is restricted to
Canada.
On Demand requires a subscription to the TV package
containing the associated digital channel. Purchased
movies remain available as long as the customer is
subscribed to the Cogeco EPICO service and as long as
the title remains available in the On Demand library.
Rented movies are available for the duration indicated
on the screen.
Beginning March 1st, 2022, all recordings are available
for a maximum of 365 days or until the termination of
your EPICO service. By default, older recordings
will be automatically removed to match the number of
hours in your block. Additional blocks of recording
hours may be available to add with certain EPICO
packages (up to 1000 hours of recording capacity).
An EPICO package including an EPICO 4K Cloud PVR is
required to download and view TV recordings in and
out-of-home.
One EPICO 4K Cloud PVR per TV set. Each additional EPICO
4K Box or EPICO 4K Cloud PVR is available at $7 per
month.
TELEVISION
Cogeco TV service requires the rental of an HD digital
receiver with a minimum subscription to the Basic
Channels package. Channel availability may vary by
region. TV packages and selected channels can only be
modified once every 30 days. Additional fees may apply
for some channels and some channels may count for many
choices. The channel lists of the pre-selected packages
cannot be modified. Requirements to watch 4K: (i) a 4K
TV and 4K receiver, (ii) a subscription to the SD/HD
channels corresponding to the 4K channels. 4K not
available with all channels.
Access to the mobile apps requires a subscription to the
TV package containing the associated digital channel.
The content viewed on mobile apps requires bandwidth,
which is included in the customer's Internet or cellular
data package. Additional usage fees may apply if the
customer exceeds the monthly data transfer capacity (GB)
included in his package. Viewing content is restricted
to Canada.
TiVo service from Cogeco requires: (i) the rental of a
TiVo receiver, (ii) a Wi-Fi modem, and (iii) a
subscription to Cogeco Internet and (iv) a TV package.
Each additional TV set combined with a TiVo PVR requires
the rental of a TiVo HD receiver. Installation charges
may apply for additional outlets. Data traffic consumed
between the TiVo boxes and the Internet to supply
programming information counts towards customer’s
Internet usage. Additional usage fees may apply if the
customer exceeds the monthly data transfer capacity (GB)
included in the package. Viewing content is restricted
to Canada. TiVo®. Apple®. YouTube®.
Hunger Games: The ballad of songbirds and snakes → ©
2023 Lions Gate Entertainment Inc. All Rights Reserved.
Aquaman → © & TM DC © 2023 Warner Bros. Ent. All
Rights Reserved. Wonka → © 2023 Warner Bros.
Entertainment Inc.
HOME PHONE
Phone equipment must stay at the same address where it
was initially installed in order to allow 911 to
associate the call with the correct address in the event
of an emergency.
HOME PHONE EQUIPMENT
New generation Phone Equipment does not include an
external backup battery. Batteries can be purchased
separately for certain models (Hitron CODA-4589 and
Arris TG3452G) while supplies last. Sagemcom (F@ST3896)
equipment does not include a backup battery.
See details
Subscription to a Cogeco Home Phone package is required
for all long distance plans. Limited to a list of
countries predetermined by Cogeco. Additional minutes
will be charged at the then current rate, per minute per
country, applicable for the remainder of the month.See details. A fee of $0.95 per call for the use of the directory
assistance (411) may apply, depending on the phone
package.
Starting November 30, 2023, people across Canada will be
able to call and text 9-8-8, a new three-digit service,
for help with mental health and suicide prevention.
9-8-8 will be free for anyone in Canada who is thinking
about suicide, in emotional distress, or who is worried
about someone they know.
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